cases

Digital platform for on-the-job training

Talent ON believes that people are bigger than their function. That’s why Talent ON is all about talent-focused working for companies with the goal of achieving results. The organisation facilitates this by always using 3 different ‘legs’ that are inextricably linked: 

⇒ Guidance : the transformation of people and teams

⇒ Content: Talent ON’s philosophy

⇒ Online: tool for employees and team leaders

The transformation

Talent ON previously worked with another developer for their online 'leg'. For the further development of the online part, they approached Second Company. Together they developed My Talent On and the Talent ID that travels with you and grows with you from start-up to retirement. The ID contains an overview of your talent and all its facets, but also 'dragons': the things that get in the way of your success. The tool also supports team leaders in working in a talent-oriented way, step by step. The whole idea is that you learn on the job: "training on the job".

Second Company’s approach

Working Agile

Peter den Ouden is the product owner for the online Talent ON project. He came in contact with Second Company through the grapevine and after a first meeting there was a click to build a platform for talent management together. “We had the same ideas about how to work together in an Agile way,” says Peter.

Pilot first

Second Company proposed a pilot, a one-month collaboration for a fixed price. After that month, the reference architecture and a large part of the front-end were delivered. It was then up to Peter to decide whether to continue or to invest in another party. But for Peter there was no doubt and the cooperation continued. “IT is always complicated, but the most important thing is that we have a good way to develop a product successfully. That went very well from the start.” 

Neat software environment

Peter is also enthusiastic about the software environment. “A developer is only as good as the environment he works in. I can rely on the environment as set up by SC based on the whole code methodology through Agile working. I know it won’t become spaghetti. Also, this way, the process does not hang on one person, but on the process.”

A developer is only as good as the environment in which he works

Predictability in software development

Talent ON works in weekly sprints, which makes it predictable, according to Peter. “That predictability is increasing all the time because we keep the sprints small and that way the expectations remain correct. That is also the merit of Second Company. I always want more and more and harder and harder. You then need a party who is kind enough to slow you down.” 

You then need a party that will kindly slow you down

Product owner on the customer side

For customers of Second Company it is important to know that the role of product owner is always on the customer side. In that way you also create involvement in the organisation. Peter: “You have to educate your customers in this respect, which is what Second Company did for me. And that is a good thing, because you have to pull the process together. We are a start-up with limited resources and with us it is always about operating ‘on the edge’ and that means constantly making choices. This leads to more involvement on our part, because we want to stay on top of the ball.”

This is the first time that I can really just be a product owner, without having to wear all these other hats

Second Company as a partner

According to Peter the combination of the Dutch team with the remote team makes Second Company unique. “I also believe that it can only work that way. I have a lot of experience with remote and if it is too much, it doesn’t work. But because I do Talent ON with Second Company here in the Netherlands, with a remote team behind it, it works. Second Company has a lot of experience in managing remote projects and they know how to attract good IT people. In addition, they are able to develop entrepreneurially with you. So it is not a time factory, but a real development partner. I also have experience with a party that consisted of an entire Dutch team, but that party did not work Agile and did not think along, so it didn’t work in the end.”

I also believe that working with remote developers is only possible if you also have developers in the Netherlands.

The platform’s benefits

For the end user / the individual

As an individual, you get your personal – free! – Talent-ID. It grows with you from start-up to retirement.

 

For the customer / the company

“There are plenty of online HR solutions, but the big difference with Talent ON is that we have linked the content side and the coaching side to it, the three-legged one again,” Peter explains. “The advantage is that with this tool, team leaders are taken by the hand to get the best out of the people and the team. Because talent management sounds very simple, but in practice it really is a job.”

The tool helps the team leader to carry out talent management step by step via 2 tracks that are always linked:

  1. The learning track: how can I make people grow by using their talents at work?
  2. The result track: what does it bring to the company, what are the talents working on? For example: how does a helpdesk increase the first time right score from 80% to 90%.

For Talent ON itself

The platform contributes to Talent ON’s mission: to make the workplace an inspiring place. Everything they do is geared towards this mission. “This is not a hit and run but it involves programmes of several years. So we go for long-term relationships with our clients. We are a very fast-growing company and customers tend to stay with us for a long time. And we still want to make further progress in this respect. In that respect, we are still in the start-up phase. We are now going to make the online tool really work and expand it in the future on the basis of experience.”

Second Company has a lot of experience in managing remote projects and they know how to get good IT people on board quickly. In addition, they are able to develop entrepreneurially with you.

Facts and figures

  • Pilot delivered in 1 month
  • Version 3.0 delivered in 4 months
  • Migration from former system in 5 months

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